Under distance selling regulations you are entitled to either a refund or exchange. We offer a 14 day window for you to contact us and send the item back, Please phone us on 01603 630664 or email us at to start the returns process. 

For hygiene reasons, we will not accept returns or exchanges on any body jewellery, or jewellery meant for a piercing (such as earrings). In addition, wigs will also be non-returnable for the same reason. This does not affect your statutory rights. 

If you are not happy with your purchase or wish to discuss it further please either phone us on 01603 630664 or email us at

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Contact us by:

Calling 01603 630664 or emailing


Find us at:

24 Lower Goat Lane,

Norwich, Norfolk,


United Kingdom,